For chartering goods M&L commits itself:
Transport shipping logistic in Calais Port
Organizing, managing and supervising all types of shipping files (import / export , final / temporary , air / sea / road / express , cable ships , inter-site shuttle , monthly transmission of declarations of exchanges of goods…).
Assure deliveries in conditions and in due time
Issuing, gathering and passing on necessary documents for the good progress of the operations
Dealing with disputes (identification, analysing, solution).
Investigating and analyzing tariff studying , comparison and presentation of pricing to applicants.
Insuring internal relations with contractors.
Insuring external relations with custom brokers, carriers and forwarding agents in France and in all covered countries, as well as with the suppliers.
Coordinating with the logistic contractor (HUB).
Observing requirements of service, quality and the defined cost.
Insuring assistance and assessment for assembly of operations of import / export (internal council)
Ensure customer’s satisfaction
Ensure activity reporting